Welcome to Ethos Home Care Support

Your Loved One Deserves the Best Care

Let’s help you find a caregiver who truly feels like family

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Personalized Attention in the Comfort of Home

What is Home Care?

Home care brings professional support into the comfort of your loved one’s home, offering a personalized alternative to facility-based care. It allows seniors to remain independent while receiving the assistance they need to maintain their well-being.

📚 Need More Guidance on Home Care?

Navigating home care can feel overwhelming. That’s why at Ethos Home Care Support, we offer more than just services—we provide educational tools to help families and organizations make confident, informed decisions about caregiving. Looking for more insights? We’d be happy to share additional educational materials with you.In addition to guiding families, we also provide valuable resources to community organizations and professionals who support aging individuals and their families. If you’d like to learn more, feel free to reach out.

Still Have Questions?

If you’re considering home care but aren’t sure where to start, we’re here to help.📌 Contact us today to explore your options.

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Who We Are

Our story is rooted in the values of love, compassion, and giving back. As siblings, we share a lifelong bond built on care and responsibility—a foundation laid by our adoptive parents, who taught us the importance of giving back. Inspired by their example, we dedicated our lives to supporting families in need. What started as a personal calling soon became a mission—to create a better way for families to navigate home care with confidence and clarity. We saw the challenges of finding compassionate, skilled caregivers, and we knew we could make a difference. That’s why we built Ethos Home Care Support—a trusted caregiving partner that empowers families with personalized solutions, guiding them every step of the way.

📖 Want to learn more about how Ethos came to be? Read Our Story and explore more insights on our blog.

With over a decade of experience supporting elderly individuals in vulnerable situations, we have always prioritized dignity in care. Recognizing the growing need for skilled, compassionate caregivers, we transformed our personal commitment into a mission-driven business.As a trusted caregiving partner, Ethos Home Care Support, connects families with experienced caregivers and provides the tools to help them navigate caregiving responsibilities with confidence.

Committed to Trust, Accountability, and Firsthand Experience

Ethos Home Care Support is proud to be a registered business with the California Secretary of State and maintains an employment agency bond to protect and support our clients. But our commitment doesn’t stop there. Our business is owned and operated by registered independent home care aides who understand the caregiving journey firsthand. This experience shapes every decision we make, from selecting caregivers to supporting families through the process.When you partner with us, you’re partnering with people who understand care—not just in theory, but in practice.

What We Do

At Ethos, everything begins with our personal story.
Meet the people behind the mission.

Our Ethos and Commitment

At Ethos Home Care Support: A Referral Agency, LLC, compassion is at the heart of everything we do. We are driven by a deep sense of responsibility to empower families and honor their loved ones’ dignity.

At Ethos, we empower families to find and manage the right caregivers for their loved ones. As a trusted referral agency, we connect clients with experienced caregivers, allowing families to maintain full control and flexibility over care arrangements. While we provide administrative assistance and caregiver matching, the caregiver works directly for you, giving you the freedom to manage care in a way that best fits your family's needs.

Transparency. Accountability. Dependability.

We’re not just here to help—we’re here to make a difference.

Let’s take the next step together. Explore Our Services.

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Our Services

How Ethos Is Different from Other Home Care Providers

Not all home care agencies operate the same way. See how our approach offers families more freedom, personalized care, and peace of mind—without the limitations of traditional models.

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Your Questions, Answered

📌 Q: How do you find the right caregiver for my family?💡 A: We connect families with pre-screened, independent caregivers whose skills, experience, and physical capabilities align with their loved one’s specific care needs. Our matching process ensures the right fit based on the level of care required.

📌 Q: How do I know if a caregiver is the right fit for my loved one?💡 A: The right caregiver should have the experience, skills, and personality to meet your loved one’s specific needs. For example, if mobility support is required, the caregiver should be physically capable of safe lifting and transfers. Likewise, if dementia care is needed, the caregiver should be familiar with cognitive support techniques. We help guide you in selecting a caregiver who best fits these requirements.

📌 Q: Do you help with ongoing care needs?💡 A: Yes! As your agent, we assist in care planning, provide ongoing guidance, and help coordinate caregiver responsibilities to maintain consistency and quality over time. While the caregiver works directly for you, we support an employer-driven approach that makes the process smoother and more effective.

📌 Q: What happens if my caregiver doesn’t work out?💡 A: If a caregiver isn’t the right fit, we help facilitate a smooth transition by identifying a suitable replacement quickly. Regular check-ins and open communication help address concerns early, making adjustments easier if needed.

📌 Q: Why do I need payroll management and administrative support?💡 A: When you hire a caregiver privately, you become a household employer responsible for payroll, taxes, and compliance under both California law and IRS regulations. Many families don’t realize that caregivers are considered employees, not independent contractors, which can lead to misclassification issues. To simplify this process, we coordinate with trusted payroll services, ensuring wages, tax filings, and compliance are handled correctly—giving you peace of mind while you focus on your loved one’s care.

📌 Q: Can I pay my caregiver in cash instead of using a payroll service?💡 A: Paying a caregiver in cash without proper payroll processing can lead to tax and legal risks under both California and IRS guidelines. We work with trusted payroll providers to ensure everything is handled correctly—so you can focus on caregiving with confidence.

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Become a Client

What It’s Like to Be a Client of Ethos

Thinking about hiring a caregiver? Becoming a client of Ethos Home Care Support means more than just finding care—it’s about peace of mind, simplicity, and expert guidance every step of the way.

As a client, you don’t have to navigate the complexities of household employment alone. We ensure that:

Through our partnership with GTM Payroll & HR, we provide seamless payroll and compliance support to help household employers navigate tax responsibilities with confidence. Learn more about our partnership.

Being a client of Ethos means more freedom, fewer worries, and a compassionate team by your side.

Your Role as a Household Employer

As a client of Ethos Home Care Support, you hire and manage your caregiver directly, while we act as your trusted partner in facilitating a smooth, compliant process.

In California, families who employ caregivers as personal attendants must comply with specific responsibilities, including:

The legal responsibilities are essential to ensure fair and ethical caregiving arrangements.

These obligations can feel overwhelming, but that’s where we come in. We provide personalized support to help you understand and meet these obligations.

How We Support You

At Ethos Home Care Support, we don’t just provide caregiver referrals—we stand beside you every step of the way to make the process effortless.

From the moment you become an Ethos client, we take care of the complexities so you can focus on what truly matters: your loved one’s well-being.

How It Works: Your Path to Care with Ethos

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Your loved one’s care. Your decisions. We provide the tools, resources, and support to make caregiving simple, ethical, and stress-free.

Important Note

📌 This information is for general guidance only and does not constitute legal advice.📌 Let’s simplify your caregiving journey. Become a client today—schedule a free consultation with us!

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Why Choose Us?

Choosing the right home care support is about more than just finding a caregiver—it’s about trust, experience, and personalized guidance. Here’s why families choose Ethos Home Care Support.

Beyond our personalized care approach, we uphold the highest industry standards to ensure trust, compliance, and peace of mind for the families we serve.

Registered, Bonded, and Trusted — Ethos Home Care Support is a registered business with the California Secretary of State and bonded for financial accountability. Our dedication to transparency, compliance, and family support ensures that every step of the caregiving process is handled with care and integrity.

We don’t just match you with caregivers; we walk alongside you throughout the caregiving journey.

Looking for more caregiving insights? Read more on our blog.

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Seamless Payroll and Compliance for Household Employers
Through Ethos and GTM

Effortlessly manage payroll with confidence through our trusted partnership

At Ethos Home Care Support, we understand that families should focus on what truly matters—caring for their loved ones. That’s why we’ve partnered with GTM Payroll & HR, a trusted leader in household payroll solutions, to provide a streamlined and well-supported payroll experience.

Through this partnership, Ethos serves as your dedicated point of contact for all payroll-related matters, guiding you through onboarding, tracking caregiver hours, and ensuring smooth payroll coordination. GTM brings over 30 years of payroll expertise, handling tax filings, compliance support, and payroll execution on their proven platform.

Why This Partnership Benefits You

Managing household payroll can feel overwhelming, but with Ethos providing hands-on guidance and GTM handling payroll processing, the process becomes effortless. Here’s how this partnership supports you:✅ White-Glove Payroll SupportAt Ethos, we take care of every operational detail—from onboarding and tracking caregiver hours to assisting with payroll coordination. Our personalized approach removes the guesswork, so you can focus on providing care while we support the payroll process.✅ Reliable Tax Filing and Payroll AccuracyThrough Ethos, you gain access to GTM’s trusted payroll solutions, ensuring all federal, state, and local tax requirements are met accurately and on time. GTM ensures timely tax filings to keep everything on track.✅ A Trusted Liaison for Your Payroll NeedsEthos serves as your primary point of contact for payroll-related matters. We coordinate with GTM on your behalf, addressing payroll questions, adjustments, and general support—so you never have to navigate payroll complexities alone.

Why This Partnership Matters

At Ethos Home Care Support, we go beyond being a caregiver referral agency—providing dedicated support to simplify payroll and compliance. Our collaboration with GTM Payroll & HR ensures your payroll needs are managed with professionalism, accuracy, and ease.

Ready to Simplify Payroll and Compliance?

📩 Contact us today to learn how our partnership with GTM Payroll & HR can support your household payroll needs. With Ethos as your guide and GTM’s expertise, your payroll and tax compliance needs are managed with care and confidence.

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Ethos Blog: Supporting Your Journey

Captured Moments: Life at Ethos Events

A glimpse into the moments that bring our mission to life—celebrating connection, care, and the people who make it all possible.

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Home Care vs. Facility Care: Choosing What’s Best for Your Loved One

When the time comes to decide how to care for a loved one, the choices can feel overwhelming. Should you arrange for care in the comfort of their own home, or is a care facility better suited to their needs? It’s a question many families face, and the answer depends on a delicate balance of health, personal preferences, and resources.Both options—home care and facility care—have unique advantages. Understanding these can help you feel more confident in making the best decision for your family.

The Warmth of Home CarePicture this: your loved one wakes up in their own bed, surrounded by familiar sights, smells, and memories. Their favorite chair by the window, the sound of birds in the garden, and the warmth of their own kitchen—it’s no wonder staying at home feels so comforting. Home care provides support for individuals who want to remain in their own space while receiving assistance tailored to their needs.Home care is all about personalization. Caregivers come to the home to help with daily tasks such as bathing, dressing, and meal preparation. Some even offer companionship, ensuring your loved one feels valued and connected.But the benefits go beyond convenience. Staying at home can have profound mental and emotional health benefits. Familiar surroundings often reduce stress and promote emotional well-being, especially for those with conditions like dementia. And let’s not forget the practical side: family visits are much easier when there are no set visiting hours or facility rules.

What Makes Facility Care Stand Out?On the other hand, facility care offers something home care cannot: a community environment and round-the-clock medical supervision. For individuals with complex medical needs, this kind of structure can be invaluable.Imagine a nursing home or assisted living facility bustling with activity—group exercise classes, shared meals, and staff on hand to assist at a moment’s notice. For some, this environment can combat loneliness and offer opportunities to socialize with peers.Facilities also provide peace of mind for families. Knowing that trained professionals are always nearby to address emergencies or manage medical care can ease the worry that often comes with caregiving.

The Financial FactorCost is always a key consideration, and it’s important to know what to expect. Home care is often billed hourly, making it ideal for those who need only part-time assistance. In contrast, facility care is typically charged as a flat monthly fee, covering housing, meals, and most medical services.For families on a budget, home care might be the better option if your loved one requires limited assistance. But for those who need constant supervision, facility care may be more cost-effective in the long run.

The Choice That FitsDeciding between home care and facility care isn’t just about logistics—it’s about ensuring your loved one feels supported and respected. Here’s how to weigh your options:

Our Commitment to Your FamilyAt Ethos Home Care Support, we understand how important this decision is. That’s why we’re here to guide you every step of the way. With over a decade of caregiving experience, we know firsthand the value of personalized, compassionate care. Our team connects families with skilled caregivers who help loved ones age comfortably in their own homes.Choosing between home care and facility care doesn’t have to be overwhelming. Whether you’re seeking guidance or ready to arrange care, we’re here to make the process as seamless as possible.

A Heartfelt DecisionThe decision to choose home care or facility care often comes down to one simple question: what’s best for your loved one? For some, it’s the comfort of their own home and the flexibility of tailored care. For others, it’s the structure and safety of a professional facility.Take your time, weigh your options, and involve your loved one in the conversation. After all, this is about their well-being, comfort, and happiness. No matter which path you choose, remember that you don’t have to navigate this journey alone. Help and guidance are always within reach.If you’re considering home care, contact Ethos Home Care Support today to learn more about how we can help.

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Your Role in Building Better Care

When you hire a caregiver to support a loved one, you’re doing more than bringing help into your home—you’re stepping into the role of an employer. It’s a unique and often unfamiliar position for many families, but understanding your responsibilities can ensure a smooth, respectful, and effective working relationship.

As a client-employer, your primary role is to create an environment where both your loved one and the caregiver feel supported. This involves setting clear expectations, offering open communication, and ensuring fair treatment. A good relationship with your caregiver often begins with understanding the basics of employment practices, such as defining work hours, tasks, and compensation. This clarity not only protects everyone involved but also fosters trust and mutual respect, which are the foundations of quality care.

It’s also important to recognize that employing a caregiver carries certain obligations, including adhering to general labor practices and providing a safe work environment. While the specific legalities might vary, the essence remains the same: to act responsibly and ethically. With the right support and guidance—such as administrative services that handle payroll and compliance—you can focus on what matters most: ensuring your loved one receives the compassionate, personalized care they deserve.

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3 Ways to Make Caregiving Easier for Your Family

Caregiving for a loved one is an act of love that can bring immense joy and connection, but it’s also a responsibility that can feel overwhelming at times. Balancing the needs of your loved one with your family’s own well-being can be challenging. Thankfully, there are ways to make the caregiving journey smoother and more fulfilling. Here are three practical and heartfelt strategies to ease the caregiving process for your family.

1. Divide and Conquer

When caregiving responsibilities fall solely on one person, it can quickly lead to burnout and frustration. Sharing tasks among family members not only lightens the load but also ensures everyone feels involved in caring for their loved one.

Take the story of Sarah, who initially tried to juggle everything for her aging father—cooking, arranging doctor’s visits, and managing his medications. Over time, the strain took its toll. After speaking with her siblings, they agreed on a plan: Sarah handled medical appointments, her brother managed finances, and her sister took on meal preparation. By dividing the responsibilities, each sibling felt valued, and Sarah finally had the time to recharge.

How to Get Started:

2. Prioritize Communication

Clear and honest communication is the backbone of any successful caregiving effort. Misunderstandings or unspoken frustrations can lead to tension among family members, so staying open and transparent about needs, challenges, and emotions is essential.

Consider Maria, who cared for her husband while juggling her own work schedule. She struggled to express how overwhelmed she felt until one evening when she shared her concerns with her adult children. They hadn’t realized how much she was handling alone and immediately stepped in to help with meal prep and errands. This simple conversation transformed the caregiving dynamic, bringing the family closer together.

Tips for Better Communication:

3. Seek Professional Support

No matter how dedicated you are, caregiving can become too much for one family to handle alone. Bringing in professional help can relieve the pressure while ensuring your loved one receives the best care possible. A professional caregiver can assist with daily tasks, provide companionship, and bring expertise that makes a difference in your loved one’s well-being.

For example, the Johnson family hired a part-time caregiver to help their grandmother with Alzheimer’s. This gave the family breathing room to focus on their own responsibilities and spend quality time with her without the constant stress of managing her care. The caregiver’s experience also brought reassurance and peace of mind to everyone involved.

Remember to Care for Yourself. Throughout the caregiving journey, it’s important to remember one simple truth: you can’t take care of others if you don’t take care of yourself. Neglecting your own well-being can lead to burnout, leaving you feeling drained and unable to fully support your loved one.

Small moments of self-care can make a big difference. Whether it’s taking a walk, reading a favorite book, or simply sitting quietly with a cup of tea, giving yourself permission to rest and recharge isn’t selfish—it’s essential. Support groups, respite care, or even leaning on friends for emotional support can help you maintain balance and perspective.

The Gift of Caregiving. Caregiving isn’t without its challenges, but it also offers opportunities for connection, growth, and love. By sharing responsibilities, communicating openly, and seeking help when needed, your family can create a caregiving experience that’s not only manageable but meaningful. And when you take care of yourself, you’re better equipped to bring compassion and energy to those who need it most.

Need assistance with caregiving? Contact Ethos Home Care Support today. Together, we can make the journey easier for your family.

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You’re Being Seen and Heard

Caring for a loved one is a profound act of love. It’s a role you likely didn’t prepare for, yet here you are, stepping into it with courage and compassion. But let’s be honest—caregiving is not always a story of heroics. It’s also about quiet struggles, unseen sacrifices, and emotions that can feel overwhelming at times. And that’s okay.

If no one has told you this yet: what you’re feeling is valid. Every ounce of frustration, guilt, exhaustion, and love is part of this journey, and you’re not alone in feeling this way.

The Weight of Guilt

Guilt can be the constant companion of caregivers. You might wonder, Am I doing enough? Am I doing this right? Should I have handled that better? It’s the kind of guilt that sneaks in during those rare moments you take time for yourself, as though any time spent not caregiving somehow diminishes your love for your family member.

But here’s the truth: guilt doesn’t mean you’re failing. It means you care deeply. You’re carrying so much already, and it’s okay to acknowledge that you’re human. Even superheroes need to rest.

The Loneliness of the Journey

Caregiving can sometimes feel like an island. Friends and acquaintances may not fully understand the emotional toll or the unrelenting responsibilities. They might say, “You’re doing such a great job,” but not truly grasp the isolation or the longing for someone to ask, “How are you, really?”

It’s okay to wish that someone could see the parts of caregiving that aren’t glamorous—the late-night worries, the decisions you make without knowing if they’re the right ones, and the days you feel invisible in your own life. Know this: you’re seen. Your effort is seen. Even in those quiet moments when you feel like no one notices, your love and dedication speak volumes.

The Exhaustion That Runs Deep

Caregiving exhaustion isn’t just physical; it’s emotional and mental, too. It’s the kind of tiredness that doesn’t go away after a good night’s sleep. You might feel stretched so thin that you wonder how there’s anything left to give.

And yet, here you are, showing up, day after day. It’s okay to admit that you’re tired. It’s okay to cry, to feel overwhelmed, or to wish for a moment of relief. Admitting you’re exhausted doesn’t make you weak—it makes you honest.

The Quiet Grief

Even as you care for your loved one, you may grieve. Grief for the way things used to be. Grief for the roles that have shifted, the independence that’s been lost, or the future that feels uncertain. It’s not wrong to feel this way, and it doesn’t mean you love your family member any less.

Grief is a natural part of caregiving, and it exists alongside the love and commitment you bring to this role. Both emotions can coexist—grief and gratitude, sorrow and hope.

The Love That Keeps You Going

For all its challenges, caregiving is rooted in love. The kind of love that makes you put someone else’s needs above your own. It’s not always perfect, and it doesn’t have to be. Love in caregiving is about showing up in whatever way you can, even on the hard days.

Sometimes, that love looks like patience. Other times, it looks like quietly sitting beside your loved one, holding their hand, or simply being there. No one does it perfectly, and you don’t have to, either.

It’s Okay to Feel It All

The caregiving journey is a kaleidoscope of emotions—some beautiful, others hard to face. But every emotion you feel is part of your story, and there’s no “wrong” way to experience it.

You don’t have to carry the weight of these emotions in silence. Talk to someone you trust, write it down, or even just sit with your feelings for a moment and let them exist. What you’re feeling is valid, and your experience deserves to be recognized.

If you find yourself reading this and nodding along, know that there are others who understand. You’re not alone in your thoughts, your struggles, or your emotions. You’re doing something extraordinary, and it’s okay to feel everything that comes with it.

You Are Enough

Caregiving isn’t about being perfect—it’s about being there. And you are enough. Even when you feel like you’re not doing it “right,” or like you’re falling short, the love and effort you give every day are extraordinary. Remember to extend that love to yourself, too, because you deserve it just as much as anyone else.

So, take a breath. You’re not alone. You’re seen, you’re heard, and you’re doing an incredible job, even if it doesn’t always feel like it.

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Behind the Scenes: What Families Don’t Always See About Caregiving

Imagine this: Your mother has a caregiver—someone who comes in every day to help her with everything from getting dressed to preparing meals. You might see this caregiver as someone kind and attentive, someone who’s become a part of your mom’s daily life. But have you ever stopped to wonder what their life looks like when they’re not in your mother’s home?

Behind every caregiver is a story, often untold, of love, sacrifice, and resilience. It’s a story that most families never hear but would instantly recognize if they did. Because in many ways, the caregiver is walking a parallel journey of devotion, one that mirrors the emotions you feel for your loved one.

A Story That Could Belong to Any Caregiver

Let me tell you a story. It’s about Anna, a caregiver who starts her day early, long before the sun rises. She prepares her own children’s breakfast in a rush, packs their lunches, and gives them a quick hug goodbye before heading out. Her children know the routine. They know that mom has to leave to take care of someone else’s mom.

When Anna arrives at work, she steps into a world that isn’t her own, but one she treats with the same tenderness she gives her family. She greets her client—a woman who once ran a household, raised a family, and built a life full of memories. Now, this woman relies on Anna for everything. Anna combs her hair, listens to her stories, and sometimes just sits quietly when words are hard to find.

But here’s the part of the story that’s easy to miss: After a day of caring for someone else’s loved one, Anna goes home to her own family. And while she’s there physically, part of her heart still lingers at work, wondering if she did enough, if her client is comfortable, if they’re lonely. And at the same time, Anna wonders if her own children feel the same—if they wish she could be more present for them.

The Emotional Weight of Caregiving

For caregivers like Anna, there’s a duality to the work. On one hand, it’s deeply rewarding to provide comfort and companionship to someone who needs it. On the other, there’s the emotional weight of being away from their own families.

Caregivers often carry an invisible burden. They might not tell you about the guilt they feel when they miss a school play or a family dinner because they’re tending to your loved one. They might not share the moments of exhaustion when they question if they’re giving enough, both at work and at home. And they probably won’t mention the quiet pride they feel when your loved one smiles at them in gratitude—because to them, those smiles are their reward, their validation that this sacrifice is worth it.

What Families May Not Realize

As a family member, you might not see these quiet sacrifices. You might only see the caregiver’s kindness, their attentiveness, their seemingly endless patience. And that’s okay—it’s their job to make it look easy. But the truth is, caregiving is never easy. It’s a labor of love that often asks caregivers to set aside their own needs, even as they pour their hearts into helping your family.

This isn’t to make you feel guilty or to make caregivers seem larger than life. It’s simply to share a part of the story you might not have seen before. Because in understanding their struggles, you also get a glimpse of their humanity—the same humanity that drives them to care for your loved one as though they were their own.

A Shared Story

Caregivers and families are not so different. Both want the same thing: to give their loved one a life filled with dignity, comfort, and joy. The difference is that caregivers often have to leave their own families behind to make that happen.

So the next time you see your loved one’s caregiver, maybe offer them a kind word or a simple “thank you.” Not because they need recognition to do their job, but because it’s always nice to feel seen. Caregiving is a shared story, one of connection and sacrifice. And by understanding it, we can all walk this journey together with a little more empathy.

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Caring from Afar: The Story That Shaped Our Mission

There is a certain ache in loving someone from a distance—an invisible weight that settles in your heart, growing heavier with time. It is the burden of wanting to be there but knowing that circumstances will not allow it. It is the pain of caregiving from afar, of trusting others to do what your hands long to do.

My sister and I know this feeling intimately. It is woven into the fabric of our lives, shaping the very core of who we are and why we do what we do.

A Journey of Sacrifice and Love

Like many immigrants, my sister and I came to the United States in search of better opportunities—not just for ourselves, but for those we left behind. She arrived first, a mother with three young children, juggling the responsibilities of raising her own family while also caring for someone else’s loved one. Years later, I followed, with our parents still in good health, believing that life would unfold in its own predictable way. But life, as it often does, had other plans.

In 2015, our father suffered his first heart attack. He survived, but it was only the beginning. Month after month, hospital visits became routine, each stay stealing more of his strength. Then, in 2016, the final heart attack struck. It did not take his life, but it took his independence, leaving him completely paralyzed for the next five years. Not long after, our mother began showing signs of dementia, though at the time, we did not recognize it for what it was. Perhaps the stress—emotional, physical, financial—had worn her down in ways we couldn’t yet see.

The Heartache of Caregiving from Afar

In the Philippines, healthcare is not a given; it is a privilege that comes at an immense cost. Unlike in many Western countries, medical expenses are largely out-of-pocket. Before you are admitted to a hospital—even in an emergency—you must make a deposit. Doctors’ fees, medications, and lab tests all require immediate payment. There is no safety net, no guarantees—only the constant fear of not having enough.

And so we worked. We worked not only to support our own lives here in the U.S. but to ensure that our parents received the care they needed back home. When we couldn’t be by their side, we paid for those who could. When we wanted to hold their hands, we sent money instead. The calls, the updates, the long-distance decisions—these became our way of caregiving.

But caregiving from afar comes with a different kind of pain. It is not just the exhaustion of long hours or the financial strain of medical bills. It is the guilt. The guilt of not being there. The guilt of missing the quiet moments, the ones that mattered. The guilt of watching someone else do what we wished we could do ourselves.

Our father passed away in 2021. Our mother, at the start of 2025. We never got the chance to care for them the way we had always imagined. But in their absence, they left us with something invaluable—a purpose.

Turning Pain into Purpose

Our journey, painful as it was, led us to Ethos Home Care Support. We know what it means to entrust a loved one’s care to someone else. We know the fears, the doubts, and the deep desire to make sure they are treated with dignity. We built Ethos not just as a business, but as a promise—to make caregiving easier, to give families the peace of mind we once longed for.

Through Ethos, we do for others what we wished had been done for us. We take the guesswork out of caregiving, ensuring that families can focus on love rather than logistics. We help manage payroll and compliance so that families don’t have to navigate the complexities of hiring a caregiver alone. We offer support, not just as professionals, but as people who understand—deeply, personally—what it means to need care from afar.

A Message to Families Like Ours

If you are navigating the challenges of caregiving, if you are balancing work, family, and the responsibility of caring for a loved one, know this: you are not alone. We have been where you are. We understand the weight of it all. And we are here to help.

Because every family deserves peace of mind. Because no one should have to carry the burden of caregiving alone. Because love, in all its forms—even from a distance—is still love.

Let’s Make Caregiving Easier, Together.

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The Truth About Home Care Agencies: Why a Referral Agency Like Ethos Puts You in Control

Finding the right home care solution for your loved one can be overwhelming. Many families assume that Home Care Organizations (HCOs) are the only way to go, thinking they offer the best protection. However, what many don’t realize is that some HCOs are functioning as referral agencies in disguise—while still charging high overhead costs and limiting families’ control over care decisions.

At Ethos Home Care Support, we provide a hybrid approach that ensures families receive both the flexibility of a referral agency and the guidance of a care coordination service—without unnecessary costs or liability risks.But why does this matter?

The Hidden Risks of Choosing an HCO

Many families opt for an HCO believing it shields them from labor law risks and ensures high-quality care. But the reality is that not all HCOs provide the level of oversight and protection they claim.

Here’s why families may unknowingly put themselves at a disadvantage by choosing an HCO over a referral agency like Ethos:

❌ Less Control Over Care Decisions – HCOs assign caregivers, and families have little say in scheduling, rates, or compatibility. At Ethos, you choose your caregiver and remain in full control of their schedule and duties.❌ Caregiver Wages Are Often Lower – Many HCOs take a large cut of what families pay, leaving caregivers with less competitive wages. This can lead to high turnover, meaning families experience inconsistent care. At Ethos, caregivers are paid fairly and directly by families, increasing retention and ensuring a higher quality of care.❌ Families Pay More for the Same Level of Service – Some HCOs outsource payroll and other administrative tasks but still charge families higher agency fees—while offering no real payroll or tax compliance support. At Ethos, families get transparent guidance on payroll and compliance, ensuring both caregivers and clients are protected.

A Real-World Example: A $2.3 Million Labor Violation Case

Families often assume that HCOs guarantee compliance—but a recent case proves otherwise.

In 2025, a licensed HCO in California was ordered to pay $2.3 million for failing to meet wage and labor law requirements for their caregivers (CA DIR case –Click Here).

At Ethos, we help families avoid these pitfalls by ensuring that caregivers receive fair pay and that clients understand their responsibilities as household employers. Unlike some HCOs that act as referral agencies in disguise, we are upfront and transparent about how care is managed.

Why Ethos Is the Best Approach

Unlike traditional referral-only agencies, Ethos offers a hybrid model that blends:

✅ Caregiver Referral – Families choose from pre-screened, qualified caregivers for the best compatibility.✅ Care Coordination – We provide ongoing support, monitoring, and care planning so your loved one’s needs are always met.✅ Payroll & Compliance Assistance – We help families navigate wages, taxes, and workers’ compensation—minimizing legal risks.

Why Families Trust Ethos Over an HCO:

✔ Full control over caregiver selection, pay, and schedule
✔ Caregivers are paid fairly, leading to long-term retention
✔ Transparent, ethical approach—no hidden fees
✔ Administrative support that keeps families compliant

Final Thoughts: Don’t Be Misled by HCO Labels

Many HCOs function as referral agencies in disguise, while still charging higher fees and offering limited family involvement in care. The $2.3 million labor case proves that even licensed HCOs aren’t always compliant, reinforcing why families need to be proactive in their caregiving decisions.

At Ethos Home Care Support, we put families in control while ensuring caregivers receive fair pay and proper support. If you’re looking for a better, more transparent approach to home care, reach out today—we’re here to help.

While licensed Home Care Organizations (HCOs) may seem like the safest choice on the surface, families should be aware that regulations alone don’t always guarantee ethical business practices. As seen in recent legal cases, some HCOs have engaged in questionable labor practices that ultimately harm caregivers—the very people entrusted with your loved one’s well-being. When agencies cut corners, caregivers suffer, and that can indirectly affect the quality and continuity of care your family receives. With Ethos Home Care Support, you have full transparency and control, ensuring caregivers are treated fairly and your loved one gets the respectful, consistent, and high-quality care they deserve.

📌 Source:
📄 CA Department of Industrial Relations – $2.3M Labor Case (Click Here)

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At Ethos Home Care Support, we make the process of finding reliable home care simple and stress-free. Our seamless caregiver referral experience brings together care coordination and payroll support, so families can focus on what truly matters—quality time with their loved ones.

Need caregiving solutions? Looking for caregiver opportunities? Know someone in need of care? We’re here to help.

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Big things are happening behind the scenes, and we can’t wait to share them with you! Stay tuned for exciting updates that will enhance your experience.

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